Privacy Policy

MailUp Inc., an email marketing company with offices located at 560 Mission Street, Suite 1300, San Francisco, CA 94105, in accordance with the relevant data protection laws, provides on this website (including any third-level-domain and sub-domains) (“Website”) some services (“Services”):

  • An online email editor named “BEE Free” that enables users to create responsive email using a drag-&-drop user interface (“BEE Free”);
  • A JavaScript web plugin named “BEE Plugin” that is a web plugin, easily embeddable in other software applications, and used for the purpose to allow users of those applications to create email messages using a drag-&-drop user interface (“BEE Plugin”);
  • An online community that users can use to ask and find information about our Services (“Community”).
  • A newsletter to get regular updates from us (“Newsletter”).
  1. Information

In connection with the provision of the Services, MailUp collects and stores the following information (“Information”):

  • Anonymous information from visitors to these Website. We use this information to run our Website more effectively and improve it over time. For example, we may detect the type of browser you are using and use that information to redirect you to a section of the Website that works best for your browser, and use the same information to increase browser compatibility over time. Similarly, we may attempt to detect your geolocation and direct you to a version of the Website that is written in a language that might better match your needs. We reserve the right to maintain, use, and share Anonymous Information without limitation.
  • Personal Information related to the use of BEE Plugin (e-mail address and password) from users that elect to use BEE Plugin. We use this information in order to communicate with you and fulfil our contractual obligations.
  • Billing Information related to the use of BEE Plugin (name, surname, VAT code, address) from users that request an official invoice: if you request an official invoice, we may use this information in order to fulfil your request. Anyway, we will never collect and store your credit card number.
  • Personal Information related to the use of BEE Free (e-mail address of the recipient and email content) from users that elect to use BEE Free. We may process and store for statistical, legal and quality analysis all data deriving from the use of BEE Free. We may use and diffuse, only in aggregate form, the results of these analyses. As owner of these aggregated data, we will take care to assure the full anonymization of the analysed data to avoid any processing and diffusion or communication.
  • Personal Information related to the use of our Community (e-mail address), from users that request information about our Services. We use this information in order to communicate with you.
  1. Email and Newsletter Policy

We comply with the federal CAN-SPAM Act of 2003. We will not send you marketing messages if you have opted out. You can choose not to receive messages in the future by following the “unsubscribe” instructions located near the bottom of each email. We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission. If you feel you have received an email from us in error, please contact

  1. Integrity

We never use or share Personal Information in ways unrelated to the ones described in this Privacy Policy, and we will not do so in the future without providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

We do not collect any unnecessary volume of information, or any unnecessary information, or any information that are unsuitable for achieving the purpose described above.

However, the Information you have provided to us may be transferred to another party if all or a share of our company is purchased by another party.

  1. Security measures

We use security measures – such as storing your information in an encrypted format and aggregate form – to avoid the misuse of such information. In particular, we use Asymmetric Public Key Encryption RSA technology and our database are accessible only by authorized people with special access rights to such systems and required to keep the information confidential.

  1. Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our Website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these sites.

  1. Credit card number and billing information

With regard to payment information for BEE Plugin subscriptions, we use Chargify as the recurring billing platform and Chase Paymentech as the payment gateway. They are both Level 1 PCI Compliant providers, the highest level a business can attain. You can find more information at and at

  1. U.S. – E.U. data flow Framework

We comply with the legislation regarding the collection, use, and retention of personal information from European Union member countries.

  1. Online Privacy Policy Only

This online Privacy Policy applies only to information collected through our Website and not to information collected offline.

  1. Your Consent

By using our site, you accept our Privacy Policy.

  1. Changes to our privacy policy

If we decide to change our Privacy Policy, we will post those changes on these Website. This policy was last modified on October 26th, 2015.

On October 26th,2015 we:

  • Added the sentence “including any third-level-domain and sub-domains” and the point “A newsletter to get regular updates from us (“Newsletter”)”.
  • Added section 2 (Email and Newsletter Policy);
  • Replaced section “Safe Harbor FrameworkWe comply with the U.S. – EU Safe Harbor Framework regarding the collection, use, and retention of personal information from European Union member countries” with section “U.S. – E.U data flow Framework – We comply with the legislation regarding the collection, use, and retention of personal information from European Union member countries”.
  1. How to Contact Us

If you have questions about this Privacy Policy or need more information, you can contact MailUp, Inc. by using the following address:

MailUp, Inc.
450 Townsend Street
San Francisco, CA 94107 USA
support at

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